Shipping & Returns

Shipping

All stock merchandise will be shipped within 48 hours of receipt of payment. You will be notified via email of any back orders, or other delays in shipping your order. You may cancel any unavailable merchandise, or have a back-order entered at that time. All shipments are sent at our sole discretion via letter post, priority, media, air letter post, air parcel post depending on type and weight of merchandise, and your location, unless otherwise requested by you at time of order. Orders are sent with Delivery Confirmation however orders are not insured unless registered mail is selected by the customer.

Special Orders

All special orders must be paid in full at time of order, and may NOT be cancelled once we have ordered your merchandise. If paying by personal or business check, allow 10 working days for your check to clear before we order your special merchandise.

Return Policy

All merchandise is guaranteed to be of kind and quality shown. No returns without prior approval, and absolutely no returns after 10 days from receipt of merchandise, regardless of reason. Damage claims must be filed immediately with the delivering carrier, and we must be notified within 48 hours of receipt of damaged merchandise by you. Any authorized return other than for damage or error on our part will be subject to a restocking fee of not less than 15%. Shipping charges will not be refunded on returns other than damage or error. All returns must be carefully packed in the original packaging and shipping cartons, with all shipping charges prepaid.